Appointment Policies

Booking + Payment

• All appointments require a valid credit card on file.

• Some services may require a non-refundable deposit at the time of booking.

• Deposits, when required, are applied toward your total at checkout.

• By booking, you authorize SKNHABIT to charge the card on file in accordance with our policies.

Cancellation Policy

We understand life happens — however, last-minute changes impact our ability to serve all clients.

• Cancellations or reschedules made less than 24 hours before your appointment will result in a 50% service fee.

• No-call, no-shows will be charged 100% of the service total.

• Deposits are non-refundable under all circumstances.

Late Arrivals

To ensure a seamless experience for all guests:

• Please arrive 5–10 minutes early.

• Arrivals more than 10 minutes late may result in a shortened service.

• Arrivals of 15 minutes or more may require rescheduling and will be subject to the 50% cancellation fee.

Health & Wellness Policy

For the safety of our clients and staff:

• Please reschedule if you are experiencing cold, flu, fever, contagious illness, or active cold sores.

• SKNHABIT reserves the right to refuse service if a client arrives visibly ill and apply the applicable cancellation fee.

Children & Guests

To preserve the studio’s ambiance and ensure safety:

• Additional guests and children are not permitted unless approved in advance.

Refunds & Retail

• All service fees, deposits, and gift cards are non-refundable.

• Skincare and retail purchases are final once opened.

• Unopened products may be exchanged within 14 days with proof of purchase.